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Professional Leadership Training & Speaking Engagements |
In any industry, professional education, continued training, and a well-trained staff are all keys to success. As a business owner, your long-term success is driven by those around you and how well they perform at their assigned tasks and duties. Their success, is your success.
Management Leadership Training
With over 40 years of management experience, the consultants at Marketing Specific, Inc. can help train your management team on the importance of personnel, human resources, tracking, strategic planning, improving efficiencies, and much more. Training times and lengths can accommodate your schedule.
➢   Strategic and Business Planning Workshop ➢   Team Building Techniques: How to Decrease Staff Turnover ➢   Creating a High Performance Team ➢   Effective Leadership ➢   Effective Meetings ➢   Employee Incentive Programs ➢   Employee Corrective Action Strategies ➢   Job Descriptions and Work Performance Reviews ➢   Developing Staff Compensation Plans ➢   Keys to a Successful Human Resource Manual ➢   Benchmarking: Mystery Shopping, Employee and Patient Surveys ➢   How to Grow Your Business ➢   Managing and Streamlining the A/R Process ➢   Why Outsource Billing? ➢   Email Marketing Strategies For Your Business ➢   Branding and Marketing Your Business ➢   Marketing Your Practice 102 ➢   Low-Budget Marketing ➢   Design In The Marketplace ➢   Color & The Human Psyche ➢   Website Design Basics and Simple SEO ➢   SEO In-Depth, How to Increase Your Practice Revenue Using the World Wide Web Staff Training & Workshops
You only as good as your staff. Your front line employees can make or break your success. Those who answer the phone, schedule customers, and billing office, all play an important role in your business’ growth. Continued staff training on such areas as customer service, telephone skills, sales training, customer conversion, new products and services are all important in the competitive environments that we work in. Without well-trained staff, the phone might be ringing, but your business is not growing. Let the Marketing Specific, Inc. professionals help you with your professional training needs.
➢   Customer Service in Today’s Environment ➢   Telephone & Communication Skills: Front Office is Key ➢   How to Handle Difficult Customers ➢   Simple Selling Techniques ➢   Conversion Techniques: How to Increase Business From the Telephone to a Consult
Customized Training
Marketing Specific, Inc. has professionally trained speakers that can customize any training issue that you may have. Just ask and we can deliver.
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